Frequently Asked Questions!
My acrylic charm look scratched!
Don't worry!! It's probably the protective clear film that is damaged. To protect the charms from damage in transit, we leave these on all of our charms. Epoxy (rounded) surfaces will not have a film on them.
All flat surfaces of our acrylic charms and standees have a thin film on them (sometimes they're a little frosted, other times they are clear, so it's hard to tell just by looking).
How to peel the protective film:
Gently scratch/pick at the edge of the charm until a corner of the film is lifted. Grab this to peel the rest of the film off the charm!
You can find this information, and much more under our "Info Centre" section.
T-Shirt Care Instructions:
Material: 100% Cotton, Pre-shrunk, Water-based eco friendly inks.
Finish: Screen Printed
Notes: Every shirt is printed by hand and manually aligned. Please expect slight misalignment/variation between shirts.
Turn inside-out and machine wash cold with like colours.
Do not bleach.
Do not tumble dry, do not dry clean.
Line dry only.
For a longer lasting print, hand-wash and line dry.
Choose the right shipping option!
All of our items are shipped from Auckland, New Zealand.
We offer the following shipping methods for international orders.
- Letter Post (stickers and postcards only via stamp, no tracking)
- Economy Parcel (cheapest option, no tracking)
- Economy Registered (tracking)
- Economy Plus (2kg+, tracking)
- Courier (signature on delivery, tracking)
We ship to most countries via New Zealand Post and EMS Couriers.
Please note that Economy Registered and Courier options are not
available to some countries.
Orders will be shipped out once a week, on Monday/Tuesdays.